You've got questions? We've got answers!
Frequently Asked Questions
How do I book a treat for my home or business?
CLICK HERE to book a residential treat. If you would like to book a treat for your business space, please CLICK HERE to contact us.
Do I need to provide any of the needed equipment or supplies?
No. We bring everything needed to provide you with a great cleaning experience. However, if you have a specialty product that you would like used on special countertops or tables in your home, please let us.
Should I Tip?
It is customary to tip and most people do but it is not a requirement. We will provide excellent service, either way. Treaters keep 100% of their tips.
Am I protected from something being damaged?
Of course! Please file a claim with the support team providing proof. All claims must be filed within 48 hours of the appointment in order to be eligible for full reimbursement. Also, please note that all Treaters are trained to work in a way that is safe and efficient at all times.
Can my Treater move or lift furniture?
Unfortunately, due to liability restrictions, our staff members are NOT allowed to move or lift any furniture that can not be easily moved with one hand.
I have a unique space to clean, how can I get a quote?
We make it very simple. CLICK HERE to contact our office.
Free parking is NOT available where I live. Is this added to the cost of my cleaning?
Yes, in instances where we are required to pay for parking, this fee is added to the total for your cleaning.
What is the difference in the three types of treats that you offer?
Click on over HERE and we'll tell you or simply scroll down to see the rest of this page.
I have a question that is not listed here.
Well, let's take care of that right now. CLICK HERE to submit your question(s). We are happy to assist.
What comes with the STANDARD Treat?
BEDROOMS & COMMON AREAS
Make Beds & Change Linen (if left on top), Dust and Sanitize all reachable surfaces & countertops, Dust and Clean Mirrors, Dust Window Blinds, Sweep & Mop All Visible Floor Surfaces, Vacuum Any Carpet, Empty Trash
KITCHEN
Clean & Disinfect All Countertops, Clean Sink and Faucets, Clean Outside All Appliances, Wipe Off Table and Chairs, Sweep & Mop Floor
BATHROOMS
Clean & Disinfect Counter and Sink, Clean & Disinfect Shower and Tub, Clean & Disinfect Toilet Bowl, Shine Mirrors, Sweep & Mop Floor
What comes with the DEEP Treat?
BEDROOMS & COMMON AREAS
Make Beds & Change Linen (if left on top), Dust and Sanitize all reachable surfaces & countertops, Dust and Clean Mirrors, Dust Window Blinds, Sweep & Mop All Visible Floor Surfaces, Vacuum Any Carpet, Empty Trash
Wipe Down Trash Cans, Dust Ceiling Fans, Clean Window Interiors, Remove any cobwebs within reach, Clean Underneath Furniture (that is easily moved with one hand), Clean Baseboards, Clean All Doors and Door Panels, Light Wall Spot removal (Upon Request), Dust Vents
KITCHEN
Clean & Disinfect All Countertops, Clean Sink and Faucets, Clean Outside All Appliances, Wipe Off Table and Chairs, Sweep & Mop Floor
Clean Inside Microwave, Clean Inside Fridge, Clean Inside Freezer, Clean Inside Oven (Upon Request), Clean Cabinet Exteriors, Wipe Down Trash Cans, Remove Cobwebs
BATHROOMS
Clean & Disinfect Counter and Sink, Clean & Disinfect Shower and Tub, Clean & Disinfect Toilet Bowl, Shine Mirrors, Sweep & Mop Floor
Clean Cabinet Exteriors, Clean Window Interiors, Remove Cobwebs
What comes with the MOVE IN/OUT Treat?
BEDROOMS & COMMON AREAS
Make Beds & Change Linen (if left on top), Dust and Sanitize all reachable surfaces & countertops, Dust and Clean Mirrors, Dust Window Blinds, Sweep & Mop All Visible Floor Surfaces, Vacuum Any Carpet, Empty Trash
Wipe Down Trash Cans, Dust Ceiling Fans, Clean Window Interiors, Remove any cobwebs within reach, Clean Underneath Furniture (that is easily moved with one hand), Clean Baseboards, Clean All Doors and Door Panels, Light Wall Spot removal (Upon Request), Dust Vents
KITCHEN
Clean & Disinfect All Countertops, Clean Sink and Faucets, Clean Outside All Appliances, Wipe Off Table and Chairs, Sweep & Mop Floor
Clean Inside Microwave, Clean Inside Fridge, Clean Inside Freezer, Clean Inside Oven (Upon Request), Clean Cabinet Exteriors, Wipe Down Trash Cans, Remove Cobwebs
BATHROOMS
Clean & Disinfect Counter and Sink, Clean & Disinfect Shower and Tub, Clean & Disinfect Toilet Bowl, Shine Mirrors, Sweep & Mop Floor
Clean Cabinet Exteriors, Clean Window Interiors, Remove Cobwebs
PLUS THE FOLLOWING
Clean Inside of all Cabinets & Drawers, Closet Areas, Heavy Wall Spot Removal (Upon Request)
BALCONY or DECK AREA
Clean Table Tops, Clean Chairs, Dust Light Fixtures Within Reach, Clean glass door (interior & exterior), Wipe down Balcony/DECK Railing
Sweep